Training expertise

  • Personalized training for new team members
  • Workshop sessions for specific project training
  • On-demand instruction sessions with team and users
  • Develop specific training guidelines for particular projects
  • Develop | update instructions and procedures for self-guided training
  • Create handouts and quizes for trainees

Web design

  • Develop static websites using HTML5 and CSS3
  • Experienced in designing and developing custom WordPress websites
  • Train employees to ensure they are confident in updating and maintaining the WordPress website
  • Responsive layout so websites fluidly resize for optimal viewing regardless of the screen size | device
  • Graphic design (stylish sleek graphics and user-friendly appearance)
  • Re-design of existing websites: create new layouts, retouch graphics, update content



  • On-demand research for library users
  • In-depth research for various projects
  • Proof-of-concept research
  • Academic research in digitization and digital preservation of cultural heritage
  • Recent areas of research
    • Enhancing the efficiency in large-scale digitization
    • Project management in large-scale digitization
    • Outsourcing in large-scale digitization
    • Staffing issues in digitization projects



  • General reference for library usersĀ on various research topics
  • Reference interview
    • Custom one-on-one reference interview with users
    • Analysis of users’ needs
    • Defining area of research
    • Selecting appropriate digital and print resources
  • Reader’s advisory
  • Featured reference areas
    • Self-help resources
    • Higher education help
    • Relocating / cost of living help
    • Health resources help
    • Historic periodicals


Information Architecture



project management

Project Management

  • Communication with stakeholders
  • Collaboration with vendors, stakeholders, team
  • Negotiating
  • Reporting
  • Task management | task delegation, daily operations supervision
  • Team management | hiring, initial and on-going training, boosting team morale
  • Time management | scheduling, timelines, goals
  • Risk management | production delays, reprioritization, staffing, technology troubleshooting
  • Cost management | estimates preparation, cost calculation, cost analysis
  • Quality management | planning, enforcing standards, needs assessment



  • Flat, hierarchical and poly-hierarchical taxonomies
  • Facet taxonomy
  • Local controlled vocabulary creation and management
  • Authority files management and local implementation | LCSH, LCNAF, FAST, TGM, TGN, AAT, ULAN
  • Synonym rings
  • Thesauri design and management
  • Classification systems
  • Browse structures development
  • Digital assets management and classification

User Experience

  • Usability testing
    • Moderated usability testing
    • Unmoderated usability testing
    • Focus groups
    • Beta version testing
  • Accessible design
    • Colors
    • Shapes
    • Fonts and font size
    • Contrast
    • Left-handed vs right-handed